WhatsApp is not just a social media application that helps you interact with your close ones. It has developed itself into a business marketplace for helping businesses increase their sales, perform various marketing activities, and more. Here, you will find out all you need to know about whatsapp solution api.
Application Program Interface involves the activities and protocols involved in between the interaction of two different software’s, without any user interference. Moobidesk is a SAAS (Software-as-a-company) provider, which can help you in the marketing of your product through the most popular global application, “WhatsApp”.
Benefits Of Marketing On WhatsApp Through Moobidesk
As mentioned above, WhatsApp is one of the most popular globally used social media applications. If you can bring your marketing team to WhatsApp then you can have a huge market for yourself, without spending a ton of money over expensive marketing tactics like TV or Banners.
Moobidesk offers a huge range of benefits for you to increase and deal with your customers over WhatsApp. There is a huge range of activities that you cannot perform over WhatsApp or WhatsApp Web without using Moobidesk API services. Below you’ll find some of the special features that Moobidesk API can provide to you.
- Faster responses to customer queries through pre-constructed responses are passed on to the agents after reading the customer’s queries. It avoids any kind of human error, and the faster-personalized responses make the customer feel valued.
- As a marketer, you will receive a summary of all the responses and interactions between the agents and your customers, which can help you make business decisions for how you would like to go further with this technique.
- Most WhatsApp marketing involves the responses through a bot, which is alright till a certain point, but when the customer has a query that a bot can’t handle, there must be an easy transition from the bot to a real agent. Moobidesk has created a proper structure for a seamless transition between the bot and its agents.
With increasing competition in businesses via additional services, it is getting more and more important to implement the right service for your customers, which makes them feel valued and provides them with the right information at the right time.
WhatsApp is widely used across the world, and you can serve a huge market through this application. But leaving all the work to a bot cannot properly help your customer, which is why you must use the advanced services provided by Moobidesk. It is the best WhatsApp Solution API provider in the market and can help you take your business to grow organically.